Deactivate Exam (Multiple Exam Issue)
- Go to patient portal and navigate to the exam which needs to be deactivated
- If the exam doesn't get deactivated, the exam might have active Tx plan recommended
- Delete the Tx plan and then delete the Exam
- If the delete icon is missing, then payment plan or sign@home might have been sent to the patient.
- Practice needs to reset the plan
- Once payment plan is reset, delete icon will show. Practice can delete the Tx plan then delete the exam
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